Managed Services

Our tools uncover billing errors that we are able to trace back to the “in service” date, capturing erroneous charges. Through advanced algorithms we review your invoices and contracts and in the process, identify opportunities to eliminate unused services and recover credits for overcharges. Centralizing your asset database for improved inventory management, enhancing services and vendor management, improving regulatory compliance, and ultimately helping you get more from your existing infrastructure.

We have a depth of expertise working with telecommunications companies and use our understanding of the industry to assist in the cost recovery process. Our telecommunications cost recovery specialists use advanced algorithms to assess telecommunications bills for errors and work to recover any overcharges through credits and in some cases refunds.

Benchmarking is a mandatory step toward actual cost reduction, continual process improvement and value creation. This sets the stage for correct development and execution of strategic sourcing plans — a key factor in market analysis effectiveness. Our vast experience assures you receive favorable contractual terms, and deeply discounted pricing from your vendors. We are always planning for the unknown to limit your risk. Our project managers assist in the deployment and activation of all services changes approved by the client.

The more locations your business has, the more bills you have to decipher and pay – a task for which your internal staff probably doesn’t have time.  If your multi-location business is like most others, this means yes, your bills do get paid – but many without having first been reviewed. And that means you could be throwing away money on billing errors. We do a detailed review of bills and invoices to find errors, unneeded charges, and more. Our technology analyzes your invoices and vendor statements to identify and validate any cost recovery opportunities on a monthly basis. We validate services down to the widget and penny. We report the root causes of discrepancies and even help you reconcile and make financial recoveries every month.

Warner will create a custom payment file for you by merging the specific data points you need to see for your AP system with the the electronic data we receive from the carriers. This process is automated once we set it up for your AP team and saves hours of time every month.  Next, if you elect, we will pay all your carriers down the line thus helping to avoid any late fees. Our technology allows you to holistically simplify the management of your services with a focus on optimizing your service costs.

Our wireline help desk and project management services help clients to manage moves, adds, changes, and disconnects after the initial assessment. Additionally, we will centrally support billing tickets. We will work with your service providers to assure all relevant Service Level Agreements for changes and disputes are handled in a timely fashion. Warner will establish a project management activity responsible for meeting overall project activities.